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We welcome your thoughts and questions
- Weddings & Special Events: Have a celebration you are planning for? Let us help. Based on your requirements, we can provide an arrangement of different favors and gift ideas that exceed your expectations.
- Product Inquiries: Have specific questions about our products or accessories? Feel free to inquire. We are happy to help you find an answer to any questions you have.
- Order Issues: Missing Item | Wrong Item | Broken or Defective Item? Let us know immediately if there were any issues with your order.
We are committed to ensuring you receive your complete order, and that it is in gift giving condition!
Our Promise to You
Big Moon Beeswax is committed to making quality candles and candle accessories for our cherished customers.
If you have concerns regarding any product purchased from us, please let us know so we can make sure you are completely satisfied. Our experienced candle-makers will be happy to answer any question you may have regarding how to care for your pure beeswax candles, so don't hesitate to contact us!
We want to be your exclusive beeswax candle maker and will work hard to keep your loyalty.
With thanks and gratitude,
Bryce Lien | Big Moon Beeswax