Our Refund Policy

I stand behind all of the candles and accessories that we produce at Big Moon Beeswax. We take great care in ensuring that each product that is handcrafted by our hands, at our studio, is packed with care.  The orders that leave our studio are checked thoroughly for completeness and quality. If you have any issue with your order, send me an email with your order information, and I will make sure you are taken care of.

With thanks and gratitude for choosing Big Moon Beeswax as your beeswax candle maker, Bryce Lien, and owner.

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Questions about Our Return Policy should be sent to us at: